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We are more than willing to process a refund for mistakes made on our end. Order Cancelations will only be considered up to 24 Hours after your purchase as items are processed and sent out ASAP. If you receive the wrong size, color, or product, we will refund you the full amount.
If the mistake is on your end, In order to receive a full refund, you must contact our customer service at firstname.lastname@example.org. The item must be returned back in the same condition it was received to 1720 Market
P.O Box 771134, St. Louis, MO 63177.
PLEASE DO NOT SEND RETURNS UNLESS DIRECTED BY CUSTOMER SERVICE TO DO SO. Items from our makeup line, bodysuits, undergarments, vendor lists, and Complete Boutique Designer are non-refundable items. All other products will coincide with our return policy detailed above. Threats will immediately discredit any liability on us as a business to refund any amount of money to the customer.
If your item matches the description and arrived within the reasonable time period, typically refunds will not be applicable.
Incorrect item/size/color sent - you will receive a full refund upon review.
FRAUDALENT DISPUTES: As a growing business, we have a team specifically designated to investigate all dispute claims. Any made up allegations will be counter disputed and may result in the funds being reclaimed by our business.